Trusted by 280K+ Customers
Bundles Product 5 Special Offer 3
Data Protection

Privacy Policy

At UPKey, we're committed to protecting your privacy and ensuring your data is handled with care. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Last Updated: July 15, 2023

Overview

UPKey.store ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://upkey.store or make a purchase from us.

We take your privacy seriously and have implemented measures to ensure that your personal information is protected. By accessing or using our website, you consent to the collection, use, and storage of your information as described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

Information that identifies you personally, such as your name, email address, postal address, phone number, and payment information when you make a purchase or create an account.

Transaction Data

Details about purchases you make through our website, including software licenses purchased, order history, and payment information (though we do not store complete credit card numbers).

Technical Data

Information about your browser, IP address, device type, operating system, and other technical details when you visit our website.

Usage Data

Information about how you use our website, including pages visited, time spent on pages, products viewed, search queries, and other browsing patterns.

We collect this information in various ways:

  • Directly from you when you provide it to us (e.g., when creating an account, making a purchase, signing up for our newsletter)
  • Automatically as you navigate through our website through cookies and similar technologies
  • From third-party service providers that help us operate and improve our website

How We Use Your Data

We use the information we collect about you for various purposes, including:

Purpose Details
Order Processing To process and fulfill your orders, deliver software licenses, and provide customer support
Account Management To create and manage your account, maintain your purchase history, and personalize your experience
Communication To communicate with you about orders, products, services, and promotional offers
Website Improvement To improve our website, products, services, and customer experience
Security To protect our website, detect fraud, and ensure the security of your transactions
Legal Compliance To comply with legal obligations and resolve disputes

We process your personal information based on one or more of the following legal grounds:

  • Performance of a contract (when we need to process your information to fulfill an order)
  • Legitimate interests (when processing is necessary for our business interests)
  • Consent (when you have explicitly agreed to the processing of your data)
  • Legal obligation (when we are required to process your data to comply with the law)

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small files that a site or its service provider transfers to your device which enables the site to recognize your browser and remember certain information.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Analytical/performance cookies: Help us understand how visitors interact with our website
  • Functionality cookies: Allow us to remember choices you make and provide enhanced features
  • Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Cookie Management: You can manage your cookie preferences at any time by adjusting your browser settings. Most browsers allow you to block or delete cookies.

Information Sharing

We may share your personal information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers that help us operate our business, such as payment processors, email service providers, and customer support platforms.
  • Software Publishers: We may share necessary information with software publishers to facilitate the activation and delivery of software licenses.
  • Analytics and Advertising Partners: We share information with analytics providers and advertising networks to help us understand how our website is used and to deliver relevant advertisements.
  • Legal Authorities: We may share information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell your personal information to third parties.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:

  • Encryption of sensitive information (such as payment details)
  • Secure Socket Layer (SSL) technology to ensure that your information is transmitted securely
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures to limit access to personal data
  • Staff training on data protection and security practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Breach Notification: In the event of a data breach that affects your personal information, we will notify you in compliance with applicable laws.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within the timeframe required by applicable law.

Please note that these rights may be limited in some circumstances by local law requirements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

For example, we keep:

  • Account information for as long as your account is active or as needed to provide you with our services
  • Transaction data for as long as necessary for tax and accounting purposes
  • Communication data according to our internal retention policies

When we no longer need to process your information for the purposes set out in this Privacy Policy, we will delete or anonymize your information.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately, and we will promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make to our Privacy Policy will be posted on this page, and if the changes are significant, we will provide a more prominent notice or directly notify you by email.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

Your continued use of our website after we post changes to the Privacy Policy means that you accept and agree to the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to resolve your concerns promptly and thoroughly.

Shopping cart
Sign in

No account yet?

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.
Shop
0 Wishlist
0 items Cart
My account